Holiday Inn Express & Suites Williams by IHG

Unfussy rooms & suites in an informal hotel with an indoor pool, plus free Wi-Fi & breakfast.

(1,164)

Williams, AZ

About

The Holiday Inn Express & Suites Williams sits in Arizona's historic Route 66 town, the departure point for the Grand Canyon Railway and a solid base if you'd rather stay in a walkable town than at the rim itself. It's a straightforward chain hotel: unfussy rooms and suites, free Wi-Fi, and free breakfast included in the stay.

What to expect

Reviews are mixed but land it at 3.9 stars from over 1,150 Google reviews. On the plus side, guests point to large, clean rooms, a fridge and microwave in every room, good water pressure, and courteous front-desk staff. On the downside, several recent reviews flag inconsistent housekeeping, a worn-in feel to some rooms, and service hiccups during busy or short-staffed stretches. Worth noting for anyone counting on it: the indoor pool has been closed with no confirmed reopening date, so don't book here specifically for a swim.

Location: 1150 Cataract Lake Rd, Williams, AZ — walkable to Williams' Route 66 downtown
Included: free Wi-Fi, free hot breakfast
Good for: travelers using Williams as a base for the Grand Canyon Railway or driving up to the South Rim

It's a budget-friendly, predictable chain option rather than a destination stay — read as a convenient overnight near the train depot, not a splurge.

Reviews (1,164)

See all on Google

3.9

1,164 reviews

Google Reviews

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Rosendo Franco

in the last week

We went their to swim but pool was closed

Melissa Newman

2 weeks ago

This hotel was perfect! Check in was easy, room was clean, beds were very comfortable! I would definitely stay here again!

Greg Woods

3 weeks ago

Just checked in but it all looks to be up to the Holiday Inn standard.

Bonnie Fultz

3 weeks ago

Staff was great! Common areas could use more attention but overall our room was good. Beds are hard especially the pullout couch but we brought mattress toppers after reading other reviews thank goodness we did it made all the difference

Indira Ramasamy

3 weeks ago

This place is very bad. When we arrived there it took 10 minutes for us to get the key for our room, and when we went in the room, it smelled extremely bad and the pullout couch was a twin bed instead of a queen bed, we had to go downstairs to get an extra cot . After we slept and woke up, we went downstairs to have breakfast, and a woman kept staring at us eating food and made us feel uncomfortable. When we came back that evening, the key wouldn’t work and we had to go back downstairs to get a new one. When we went inside, we expected a clean room with new sheets but when we went inside it looked the exact same