An absolute disaster of a room. It smelled like marihuana. We requested another room and it was another dump. Dirty courtains, door frames, walls, even a big stain on the bed cover, and to top it off, the bath tub was full of water underneath making me feel like balancing on a water balloon. I understand some places reduce costs to maintain affordable prices, but this was beyond that. The front desk guy didn’t even bother to look surprised when I asked him to cancel my reservation, he was probably used to it.
Dirty and disrespectful! We stayed at this hotel and I thought the rooms were dirty, run down, and neglected. Beds were like a piece of plywood with uneven springs on top. The coffee juice station looked like it haven't been cleaned... well ever. Super unhygienic. The ad says they have breakfast... they do not. Worse the family that runs the hotel were just flat rude. Every single person I spoke to was more than rude... almost hostile to friendly travelers. I had to pay a 45$ pet fee for my 2 dogs who are way cleaner than the entire hotel. Then, were here to see the grand canyon and the office has a big photo of the canyon and its covered up with weird unfriendly Islamic images. I was very turned off by this. Were here for the grand canyon, not to view your religious artifacts. Not cool super 8. (Photo is at lobby desk and supposed to be the Grand Canyon)
Ps I nearly forgot that the shower had some sort of liner in it that filled with water. The bubbles were large 4-6 inches tall and wide. I could put both feet on the bubble, It was like showering while standing on a wobbly bumpy water bed. Bad for people with stability issues.
Location Location Location. Very convenient. Rooms good enough for a night. No more than three. Wish I had known there were so many roadside motels. Could have, would have, should have gone historic nostalgic feeling. Oh well.,
The following event occurred on 05/18/2026 at, or around 2330 hours.
I preface by articulating that I have been a Wyndham rewards member for years and this is unequivocally the worst, most egregious and obviously, racist experience, not as a rewards member, as a human.
1. I Called multiple times to inform the hotel of delays in my multi-hour drive. Each time after 2-5 rings, the call disconnected, including an audible connection and what sounded like the phone hanging up.
2. My companion and I arrived at the location and upon entering the establishment. The staff member walks out of the office area. Upon seeing me, a scowl appeared on her face. She then rudely inquired, “What’s going on”, ergo, the epitome unprofessional greeting.
3. . I received a text offering an online checkin.
I completed the checkin, documented the updates, only to have an experience in redundancy as I was instructed to manually checking again.
I inquired as to why and the front desk person replied, “That’s only a pre-registered online and has nothing to do with checking in”.
Submitted for the reader’s consideration are the text, invitation to complete my online check in and the confirmation that the online check on was successful. Also included
4. After receiving my key. I inquired about the multiple unanswered calls. The front desk staff stated something to the effect, “Sir I have been here all day and the phone did not ring”.
My companion reiterated what she did when the last call attempt was unsuccessful, “Maybe it’s the wrong number and or goes to the Wyndham office somehow”.
My retort was, “Maybe, I’ll contact the rewards line and ask”.
At the moment, the staff member, in a rude and condescending voice stated, “Give me my key back and I’ll refund your money, I don’t want you here, you’re not going to treat me this was. I’ll call Wyndham and complain about you”.
This experience was the quintessential, personal of, in my opinion. A racially targeted attack and hostility when the staff member learned I would report the interaction.
I would be remiss if I didn’t note that in booking.com and other review sites.
Various variations of, “No one was at the front desk”, was a common complaint… The irony is not lost ln me, I assure you.
Overpriced, Dirty & Terrible Experience — Avoid!
I stayed here on May 2026, paid $220+ USD for one night, and it was absolutely not worth it. The room was dirty: stains on the carpet, dusty furniture, and the bathroom had mold. The AC was old and noisy, the bed was uncomfortable with a stained sheet. The whole place felt run-down and poorly maintained. For this price, I expected a clean, basic motel, but this was worse than a budget hostel. Overpriced, bad service, terrible condition — do
