2 weeks ago
Rode two busses today. The first was driven by a rude dude. He did not greet passengers and with an almost at capacity bus loaded he encouraged a large group of people that had no business getting on to join assuring them there was room.. Upon doing so he started walking towards the back of the bus pointing at people and telling them “get up!” I understand he was making room for his new passengers and allowing for the ones already on the bus to stand on an overcrowded bus. His attitude and tone of voice during this was inappropriate as he just barked orders. I am from the south where people use something called manners- he could definitely have used a lesson some time in his life. He could have also benefitted from a lesson about treating people with respect. We got on another bus and this is why my rating is not a one. Bus number two had a lovely woman driver who greeted EVERY passenger with a “hello.” She gave us insight on where we should go in the canyon. She was a genuinely lovely person and it was a nice experience. I would rate her a five. The shuttle service is a nice perk to have when visiting the canyon. I understand finding good employees can be challenging but this man should not have a job at which he interacts with other people.
